Privacy Policy

This Privacy Policy explains how Lantergreenvilla ("we", "our", "us") collects, uses, and safeguards personal data in connection with our hospitality services and the operation of our physical casino hotel located at Nordre Ringgade 15, 8000 Aarhus, Denmark. We are committed to handling personal information lawfully, fairly, and transparently. This document describes the categories of data we process, the purposes for which we process it, and the choices you have regarding your information.

Data we may collect. We may collect identification and contact details (such as name, phone number, and email) when you contact our team, request venue information, subscribe to updates, or interact with staff at the hotel. Operational records can include visit details such as arrival time windows, preferences related to accommodation, dining, or event arrangements, and compliance checks required to meet age verification and venue entry rules for gaming areas (strictly for adults 18+). We may also process payment facilitation details at the front desk for hospitality services and receipts issued to you on-site.

Sources of data. Information is typically obtained directly from you by phone, in person within the complex, or through voluntary forms on our website used to request information about hospitality, dining, or events. We may also create internal records that document services delivered and venue access controls carried out on-site.

Purposes of processing. We process data to provide hospitality services (including room inquiries, dining or event coordination), manage venue access and safety, confirm adult status for gaming areas, respond to requests, maintain records for legal and accounting obligations, and communicate essential updates about our services and policies. We do not use personal data to target minors and we do not promote gaming to underage individuals.

Legal bases. Depending on the situation, we process data based on your consent (for example, marketing subscriptions), the performance of or preparation for a service arrangement you request, our legitimate interests in operating a safe and efficient venue, and compliance with applicable legal requirements, including age verification and local regulations related to gaming and hospitality.

Sharing and transfers. We do not sell personal data. Information may be shared with service providers engaged to support hospitality operations (for example, IT support or secure communications) under appropriate safeguards. Disclosures may also occur where required by law or to protect our rights, safety, and the safety of our guests. Personal data is primarily processed in Denmark, and any transfer will follow applicable data protection requirements.

Retention. We retain data only for as long as necessary to fulfill the purposes described above and to comply with legal obligations, resolve disputes, and maintain appropriate business records. Specific retention periods may vary depending on the category of information and the legal framework that applies to hospitality and gaming operations in Denmark.

Your rights. Subject to local law, you may have rights to access, correct, or delete personal data, to object to certain processing, or to withdraw consent where processing is based on consent. To exercise your rights, please contact us using the details below. We will respond within a reasonable timeframe consistent with applicable regulations.

Security. We implement technical and organizational measures designed to reduce risks such as unauthorized access, alteration, or loss. These measures are periodically reviewed and adapted in light of operational needs, industry practices, and regulatory expectations. While we work to protect information, we recommend that you avoid sharing sensitive details not required for your request when contacting us.

Minors. Our services and gaming areas are intended exclusively for adults. We do not knowingly collect data from individuals under 18. Entry to gaming areas is controlled on-site with age verification procedures.

Cookies and analytics. Our website may use cookies and similar technologies to maintain essential functions, improve user experience, and measure aggregated engagement. You can manage your preferences via your browser settings. For details, refer to the cookie notice within this Privacy Policy page and the consent banner presented on our site.

Contact. For privacy requests or questions, contact our team at lantergreenvilla@hotmail.com or call + (45) 2 739-18-46. Postal address: Lantergreenvilla, Nordre Ringgade 15, 8000 Aarhus, Denmark.

Updates. We may update this Privacy Policy to reflect changes in law, guidance, or our operations. Material changes will be indicated by revising the effective date and posting the updated version on this page.

Effective date: 01 January 2026